Solutions Engineer

We're Acquire BPO, and we're happy that someone as talented as you is considering this role. We're expanding our Solutions Engineer Team to make sure we stay ahead of the competition.

Requirements

• Provide pre-sales technical and sales support for accounts in assigned segment.
• Develop and maintain expert understanding of all RingCentral applications and products.
• Assist SE team with hardware and software lab testing
• Assist with answering technical questions for SMB sales teams.
• Perform Proof of Concept (POC) onboarding support for SMB opportunities.
• Responsible for continued education on the platform and underlying technologies.
• Present ongoing product training for small business sales teams.
• Transfer industry, technical, and product knowledge to internal and external teams.
• Keep up to date on relevant competitive solutions, products and services.
• Develop advanced system configurations and implementations in response to customer needs and requirements.
• Manage all customer feature requests including documentation of customer requirements, prioritization of all customer requests within each account, and driving development of key features with the product team.

Benefits

• Comprehensive HMO package (medical and dental)
• Paid time off and paid sick leave
• Performance Incentive (Commissions)
• Employee Assistance and Wellness Programs