Senior Quality and Technical Operation Analyst

Salla is seeking a highly skilled Senior Quality & Technical Operation Analyst to join their team. The role involves ensuring product and service quality, optimizing technical operations, and providing data-driven insights. Responsibilities include report development, data analysis, collaboration, and maintenance of reporting processes.

Requirements

• Develop and oversee reports (SLA, Operational Excellence, Graylog)
• Analyze data for trends, issues, and improvement
• Collaborate with teams to understand reporting needs
• Ensure data accuracy and consistency
• Utilize data visualization tools
• Maintain reporting processes and tools
• Provide training to team members