Customer Care Representative
SatispayMilan, Lombardy, Italy
Posted October 1, 2025
Full Time
About the Company
Satispay is a European payment network founded in 2015, specializing in mobile payments, digital payments, and money transfer services. With a user base of over 4 million consumers and 300,000 merchants, Satispay simplifies financial transactions for individuals and businesses through innovative solutions like meal vouchers. The company, now an Italian unicorn, prides itself on its diverse team of professionals dedicated to shaping the future of payments in Europe.
Job Description
Satispay is revolutionizing everyday payments with the goal of making them simple, fair, and accessible. They are seeking a Customer Care Representative to provide professional support, resolve customer issues, and ensure high customer satisfaction. The role involves collaboration within teams, feedback sharing, and performance targets.
Requirements
- Previous experience in structured customer care
- Exceptional communication and interpersonal skills
- Strong time management and problem-solving abilities
- Fluency in spoken and written Italian and English
- Problem-solver attitude
Benefits
- Unlimited paid time off
- Psychological support & mental health webinars
- Flexible hybrid working system
- Extended parental leave
- Childcare leave
- Professional development programs
- Internal mobility program
- Language classes
- Internal workshops
- Stock Option Plan
- International relocation support
- Competitive salary
- Flexible Benefit budget
- Meal vouchers
- Equal-Opportunity Employer
