Customer Care Representative (L.68/99)
SatispayMilan, Lombardy, Italy
Posted October 23, 2025
Full Time
About the Company
Satispay is a European payment network founded in 2015, specializing in mobile payments, digital payments, and money transfer services. With a user base of over 4 million consumers and 300,000 merchants, Satispay simplifies financial transactions for individuals and businesses through innovative solutions like meal vouchers. The company, now an Italian unicorn, prides itself on its diverse team of professionals dedicated to shaping the future of payments in Europe.
Job Description
Satispay is seeking a Customer Care Representative to provide professional assistance to customers, resolve their issues, and ensure high satisfaction. The role involves collaborative work, sharing valuable feedback, and meeting performance targets. Satispay emphasizes diversity, inclusion, and a passion for making a difference.
Requirements
- Previous experience in structured customer care
- Exceptional communication and interpersonal skills
- Strong time management and problem-solving abilities
- Fluency in spoken and written Italian and English
- Passion and commitment to delivering impact
Benefits
- Unlimited paid time off
- Psychological support & mental health webinars
- Flexible hybrid working system
- Extended parental leave
- Childcare leave
- Professional development programmes
- Internal mobility program
- Language classes
- Internal workshops & training
- Stock Option Plan
- International relocation support
- Competitive salary
- Flexible Benefit budget
- Meal vouchers
