Customer Service - Asia

This remote Customer Service role at a fencing company specializes in residential, commercial, and industrial properties. The position focuses on client satisfaction, lead qualification, and appointment coordination, ensuring a seamless customer experience. They offer a full-time position with a 1200 USD monthly compensation.

Requirements

• Answer incoming phone calls, emails, and text messages in a professional manner.
• Provide accurate product and service information to customers.
• Qualify potential clients using predefined criteria and scripts.
• Schedule and confirm client appointments with the sales team.
• Document customer interactions and update CRM records.
• Request reviews and feedback from clients after project completion.
• Follow up on unresolved customer issues to ensure satisfaction.

Benefits

• Remote work