Customer Service - Asia

This is a full-time, remote Customer Service Representative position for a company specializing in fencing solutions in Sri Lanka. The role focuses on providing excellent customer service, resolving inquiries, and supporting the sales process. Candidates should be confident in their communication skills and ability to work independently.

Requirements

• Previous experience in a customer service role (phone-based preferred).
• Excellent English communication (C1/C2) both written and verbal.
• Strong interpersonal skills with a friendly and professional tone.
• Comfortable using communication platforms (RingCentral, Zoom, etc.).
• Basic computer literacy: CRM, spreadsheets, and email tools.