Regional Support Manager
SecomeaCopenhagen, Capital Region of Denmark, Denmark
Posted November 11, 2025
Full Time
About the Company
Secomea is a global SaaS company scaling rapidly, with a mission to make manufacturing the most secure industry in the world.
Job Description
We are looking for an experienced and customer-focused Regional Support Manager (EMEA) to take operational responsibility for regional support performance and people leadership. In this role, you'll combine hands-on technical expertise with day-to-day leadership of a team of five dedicated support engineers.
Requirements
- 5+ years of experience in technical or customer support, with at least 3 years in a managerial role with support focus
- Proven experience leading technical teams and improving service delivery and customer satisfaction
- Strong technical understanding of IT support environments supporting OT/IoT, remote access, and SaaS solutions
Benefits
- Competitive salary and benefits package
- Hybrid setup (Copenhagen HQ) and flexible working conditions
- Opportunities for professional growth, certifications, and career development
- A friendly, inclusive workplace where we balance ambition with fun