Customer Support Consultant - Italy

As a Customer Support Consultant, you will help and inform customers about their shipments and provide solutions to make improvements. You will work in a hybrid environment and have a supporting and consulting role in our B2B customer group.

Requirements

• Customer Support experience is a plus
• Knowledge of online products/e-commerce and/or SaaS is a plus
• Fluent Italian and English, written and spoken
• Multitasking skills
• Pro-active and commercial mindset

Benefits

• Great Place to Work certified company
• Base salary € 2700-€ 3000 gross per month
• 28 holidays per year
• Mini-sabbatical of 4 weeks after 3 years
• Study budget of €2000 per year
• Hybrid work option and WFH budget of €500
• Sendcloud gym membership
• Pension scheme
• Discount on health insurance
• Travel compensation
• Discount programs