Staff Technical Support Engineer
SentinelOneJapan
Posted July 17, 2025
Full Time
About the Company
SentinelOne is a leading provider of autonomous security solutions using AI for endpoint, cloud, and identity protection against cyber threats.
Job Description
SentinelOne is looking for a passionate Technical Support Engineer to join its rapidly growing Global Support and Services organization. The ideal candidate will have a proven track record of leading support and services efforts on various platforms and excellent customer-facing abilities.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field
- At least 8 years of experience in customer support or a customer-facing technical role
- Expert-level proficiency in Windows, Mac, or Linux
- Network or Endpoint Security background required
- Excellent customer-facing abilities and strong problem-solving as well as troubleshooting skills
Benefits
- SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
