Patient Care Advocate

Serenity Healthcare is seeking compassionate and empathetic individuals to join their clinical support staff as Patient Care Advocates. The role involves guiding patients through mental wellness options, educating them about TMS treatment, and ensuring they feel supported and cared for. No medical experience is necessary, as the company provides comprehensive training to teach the clinical side.

Requirements

• 2+ years of full-time, high-quality customer-facing experience
• Authentic people skills – build trust and connect genuinely
• Ability to handle concerns with empathy
• Strong written and verbal communication skills
• Ability to handle concerns with empathy
• Clear, calm, and professional demeanor

Benefits

• Competitive pay
• Luxe-level benefits
• Growth/promotion potential
• Shortened work week
• Medical, dental & vision coverage