Payments Support, Associate (Spanish-speaking)

Shift4 is boldly redefining commerce by simplifying complex payments ecosystems across the world. The Payments Support Department provides comprehensive support, training, and product implementation for our diverse customer base.

Requirements

• Proficiency in written and spoken English and Spanish is a must
• Ability to work the afternoon or evening shift starting from 2 PM or later
• Troubleshooting of PC-related issues
• Ability to pick up new concepts easily with a passion for learning and self-motivation
• Ability to multi-task effectively
• Assertive and able to resolve customer issues with tact and diplomacy
• Excellent communication skills are required

Benefits

• A growing innovative company with a friendly atmosphere
• Social Responsibility Initiatives
• Creative, people-oriented, encouraging working environment
• Office in the city center with parking for cars, bicycles, and scooters
• Private health insurance
• Additional vacation days for each year spent with us
• Annual bonuses for the achieved results
• Employee referral program