Manager / Senior Manager, Business Office / Service Team

The National Cancer Centre Singapore (NCCS) is seeking a Manager / Senior Manager for the Business Office / Service Team. The successful candidate will lead and develop a team to handle billing-related feedback effectively, drive operational excellence, and ensure strong stakeholder relationships.

Requirements

• Bachelor’s Degree in any discipline, and degree in healthcare related fields or business administration is preferred.
• At least 5 years of experience in supervisory position with min. 2 years in managerial capacity.
• Proficient in Microsoft Office and advanced Excel skills, with experience in data analysis.
• Strong interpersonal skills with empathy for others
• Excellent communication skills including business writing skills
• Strong track record of patient experience or service quality work experience
• Self-motivated individual with strong critical thinking, analytical and problem-solving skills
• Ability to multitask in a fast-paced environment and adapt to challenging conditions
• Independent worker who is meticulous, resourceful and outcome driven
• Team player, capable of managing cross-functional and institutional relationships
• Able to work Independently and handle tight deadlines. Adept at handling complex, ambiguous and challenging situations.