IT Support Specialist
Slip RoboticsGeorgia, United States
Posted October 10, 2025
Full Time
About the Company
Slip Robotics empowers people to auto-load/unload any truck in 5 minutes using SlipBot Automated Loading Robots (ALRs) -- at any dock, in any trailer, and with zero Wi-Fi or IT integration required. The SlipBot robots-as-a-service network drives 10x improvements in safety, speed, and savings across the supply chain. 🚚 Truckers shouldn't wait. 👷♂️ Forklift drivers shouldn't risk it. ⚡ Auto-load/unload any truck in 5 minutes with SlipBots. Truck drivers spend 23% of their workday just idling at a dock and waiting for forklift drivers to load/unload their trailer, while forklift drivers face constant pressure to load/unload freight faster despite all the risks of damage and injury. Now, those same people can solve this bottleneck with the click of a button: commanding SlipBots to fully auto-load/unload a trailer in just 3 minutes, instead of rushing to drive forklifts in & out of a trailer for 30+ minutes. The secret is SlipBot, a rugged and beautifully "simple" Automated Loading Robot (ALR) platform that carries 20 pallets per minute in/out of any trailer at any dock -- with no dock modifications, no special trailers, no IT integration, and no Wi-Fi required. It just works. Slip seamlessly automates a process, not *just* a vehicle. The SlipBot RaaS (robots-as-a-service) network delivers 10x improvements in safety, speed, and savings across the supply chain. Slip's experienced team and field-proven SlipBots already power 24/7 production manufacturing and logistics operations for multiple Fortune 500 customers, and we're just getting started.
Job Description
As an IT Support Specialist at Slip Robotics, you'll be providing hands-on IT support to the company's operations. This role involves operating as an individual contributor, managing system improvements, and maintaining IT governance. The position requires strong technical skills and comfort in a startup environment.
Requirements
- Procure, configure, and maintain IT equipment (laptops, monitors, peripherals).
- Oversee equipment lifecycle management including onboarding, tracking, wiping, and reissuing devices.
- Maintain and optimize Wi-Fi and on-premise network performance (Ubiquiti Unifi).
- Manage user access to critical software and systems (GitHub, Jira, AWS, etc.).
- Maintain IT compliance standards (device encryption, software licenses, documentation for auditors).
Benefits
- Competitive compensation and equity options
- Comprehensive benefits package
