Client Service Delivery Manager
SmartPASouth Africa
Posted November 13, 2025
40000 - 50000 GBP year
Full Time
About the Company
At SmartPA we provide industry leading administrative and businesses support services to organisations across the globe.
Job Description
At SmartPA, we don’t just provide support – we transform it. Our mission is simple yet bold: to redefine administrative and PA services through innovative thinking, cutting-edge technology and an unrelenting pursuit of excellence.
Requirements
- Proven experience in a Service Delivery Management, Account Management, or similar client-facing leadership role.
- Demonstrated ability to utilise client feedback and data to implement measurable service improvements.
- Strong leadership skills with experience managing, motivating, and developing a service-oriented team.
- Excellent understanding of the correlation between service quality, brand representation, and business success.
- Exceptional communication, negotiation, and conflict resolution skills.
Benefits
- Competitive Salaries
- Yearly Bonuses based on company, department, and individual performance.
- Department based incentives.
- Remote Work
- 33 Days Holiday