Client Service Delivery Manager
SmartPACity of Edinburgh, Scotland, United Kingdom
Posted November 13, 2025
40000 - 50000 GBP year
Full Time
About the Company
SmartPA provides industry leading administrative and businesses support services to organisations across the globe.
Job Description
Client Service Delivery Manager for a key client account, leading a team to deliver high-impact, tailored support. Ownership of team performance, service delivery excellence, and client happiness.
Requirements
- Proven experience in Service Delivery Management, Account Management, or similar client-facing leadership role
- Demonstrated ability to utilise client feedback and data to implement measurable service improvements
- Strong leadership skills with experience managing, motivating, and developing a service-oriented team
Benefits
- Competitive Salaries
- Yearly Bonuses based on company, department, and individual performance
- Department based incentives
- Hybrid/Remote Work
- 33 Days Holiday
- Growth Opportunities