Team Lead, Customer Support (Night Shift)
SmartRecruitersPoland
Posted February 23, 2026
Full Time
About the Company
SmartRecruiters is a values-driven, globally focused tech employer with strong financial backing.
Job Description
SmartRecruiters is a values-driven, globally focused tech employer seeking a Customer Support Team Lead for its high-growth team. The ideal candidate will drive the overall success of the talent acquisition SaaS platform, ensuring excellent customer experience and growth opportunities.
Requirements
- 3+ years of customer support experience, preferably in the Enterprise space
- Strong knowledge of Support Case tracking systems (SalesForce and JIRA are a plus)
- Excellent English skills
- Ability to interact and communicate professionally and confidently with a diverse customer base
Benefits
- Competitive salaries
- Generous equity
- Strong internal mobility
- Remote-friendly culture