SD Agent Pr
SofttekAguascalientes City, Aguascalientes, Mexico
Posted February 28, 2026
Full Time
About the Company
Softtek, founded in 1982 in Mexico, has evolved into a global leader in next-generation digital solutions, serving the Global 2000 with end-to-end IT and business services. Leveraging a unique nearshore model, Softtek delivers BPO, ITO, offshore and nearshore services, SAP and AMS support, application development, DevOps, automation, and information security to accelerate digital transformation. With a workforce of more than 15,000 professionals across 20+ countries, the company blends entrepreneurial agility with deep industry expertise to build and evolve digital capabilities for its clients. Softtek's distinctive approach—combining localized delivery, continuous innovation, and a global talent network—enables seamless execution from ideation through evolution, making it a preferred partner for enterprises seeking sustainable digital growth.
Job Description
Responsible for attending customer phone calls and tickets, registering service requests, and solving issues within their domain or support group.