Membership Manager
Soho House & CoMiami, Florida, United States
Posted October 7, 2025
Full Time
About the Company
Soho House & Co is a private members' club founded in 1995, focusing on connecting creative professionals across Europe and North America. The company offers a range of services including restaurants, cinemas, spas, workspaces, and hotels, all centered around creating a vibrant community for growth and impact. Soho House's distinctive culture revolves around its diverse membership base, which has been at the forefront of its operations since inception.
Job Description
The Membership Manager will support the Head of Membership in all member management aspects, including new member introductions, behaviour monitoring, retention monitoring, and committee activities. This role is hands-on, administrative, and requires strong organisational skills to maintain smooth membership processes. They will also be a key point of contact for members and assist in preparing applications for review.
Requirements
- Maintain and manage the House’s member introduction calendar.
- Monitor and record member behaviour, flagging issues for the Head of Membership.
- Prepare membership applications and Committee approval lists.
- Prepare reports and presentations on membership performance.
- Assist with scheduling meetings and monitoring key metrics for member satisfaction and retention.
Benefits
- Competitive compensation
- Health Care
- 401K
- Paid Time Off
- Career Development
- Cookhouse & House Tonic
- Team Events