Decagon is a leading conversational AI platform empowering every brand to deliver concierge customer experience. We're an in-office company driven by a shared commitment to excellence and velocity.
Requirements
- 4+ years of customer facing experience in a Customer Success role in B2B SaaS
- Proven experience managing large customers and driving highly visible projects involving multiple stakeholders
- Excellent communication and presentation skills, with the ability to simplify complex concepts for non-technical audiences
- Strong interpersonal, persuasion and teamwork skills
- Business understanding of GTM sales teams and processes
- Strong technical acumen and passion for the overall agent building process
Benefits
- Comprehensive medical, dental, and vision benefits
- Flexible vacation policy—take what you need to recharge
- Daily meals and snacks to keep you energized and focused