Onboarding Manager
SpotOnRoyal Oak, Michigan, United States
Posted November 11, 2025
70000 - 85000 USD year
Full Time
About the Company
SpotOn is a restaurant tech company that gives independent restaurants the tools to compete and win.
Job Description
We are looking for an Onboarding Manager to lead a team of specialists, driving operational excellence and process improvements. The role is responsible for ensuring delivery against strategic objectives, developing team capabilities, and fostering collaboration across departments.
Requirements
- 8+ years of professional experience in customer success or related roles
- 3+ years of experience managing and developing high-performing teams
- Experience in fintech or SaaS environments preferred
- Bachelor's degree in Hospitality Management, Business Administration, or a related field required
- Relevant professional certifications (e.g., Customer Success Management, Project Management) a plus
Benefits
- Medical, Dental and Vision Insurance
- 401k with company match
- RSUs
- Paid vacation, 10 company holidays, sick time, and volunteer time off
- Employee Resource Groups to build community and inclusion at work
- Monthly cell phone and internet stipend
- Tuition reimbursement for up to $2,000 per calendar year