Managed L1 Support Engineer
SSC HR SolutionsAl Ahsa Governorate, Eastern Province, Saudi Arabia
Posted April 29, 2025
Full Time
About the Company
No company description available.
Job Description
This Managed L1 Support Engineer role provides first-line user IT support to a client, ensuring reliable and efficient user support and contributing to operational stability. The engineer will be integrated into the client's IT support framework, adhering to guidelines and escalation procedures. The role focuses on delivering general IT assistance and coordinating with higher-level teams.
Requirements
- Relevant experience and technical knowledge for L1 support
- Strong communication skills
- Customer-focused approach
