Information Technology Service Desk

Staff4Me is looking for a proactive and detail-oriented Information Technology Service Desk professional to enhance our support team.

Requirements

• Minimum of 2 years of experience in an IT support or Service Desk role.
• Cloud experience (any cloud such as AWS, Microsoft cloud, Google Cloud etc)
• Linux / ubuntu knowledge
• Microsoft 365 admin knowledge
• Strong technical foundation in computer systems, operating systems, and software applications.
• Excellent customer service skills and a passion for helping users resolve their issues.
• Ability to clearly communicate technical information to non-technical users.
• Experience with IT service management tools and ticketing systems.
• Strong analytical and problem-solving abilities.
• Certifications such as CompTIA A+, ITIL, or Microsoft certifications are a plus.

Benefits

• Up to 40,000 packaged
• Opportunity for growth and career development.
• Training and support to enhance technical and customer service skills.
• Work in a dynamic and multicultural environment.