Technical Support Engineer
Staff4MeCagayan de Oro, Philippines
Posted November 8, 2025
Full Time
About the Company
CallTek is a global leader in white-label technical support, trusted by technology operators worldwide for over 20 years.
Job Description
Join CallTek, a global leader in white-label technical support, as a Technical Support Engineer. As a Technical Support Engineer, you will be responsible for troubleshooting, diagnosing, and resolving customer issues in an accurate and timely manner.
Requirements
- 2 years+ of experience supporting enterprise wired or wireless networks
- 2 years+ of college with a computer networking, Computer Science, or Information Technology focus/major
- Any of the following technical certifications: Cisco CCNA, Net+, NSE 3, Fortinet, or Fortinet Certified Fundamentals
Benefits
- Free one meal a day
- Emergency loan and financial assistance programs
- Free 24-hour snacks and beverages
- Health insurance and health subsidy
- Retirement plan, life insurance, and savings plan
- Team socialization allowance and attendance bonuses
- Year-end performance bonus (company discretion)