Customer Care Representative
SunSourcePhoenix, Arizona, United States
Posted December 5, 2025
Full Time
About the Company
SunSource is a leading value-added industrial distributor and solutions provider with over 250 locations and 3,500 employees. We offer a broad range of mission-critical components and unparalleled technical expertise to power North American industry through long-standing partnerships and technological innovation. Our diverse portfolio includes multiple affiliate brands, all united under one culture and operating system.
Job Description
As a Customer Care Representative at Heitek Automation, you will deliver exceptional service and support to clients in the industrial automation sector, managing customer inquiries, resolving issues, and fostering positive relationships.
Requirements
- Handle incoming customer inquiries via phone, email, or other communication channels.
- Process customer orders and quotes accurately and efficiently using the company's order management system.
- Investigate and resolve customer complaints, product issues, or service problems promptly and professionally.