Network Operations Center Tier 1 Shift Lead
Systems Engineering Solutions CorporationVirginia, United States
Posted October 8, 2025
Full Time
About the Company
Systems Engineering Solutions (SES) Corporation is a Small Business. We are an information technology consulting services firm that partners with its customers in every aspect of their engineering lifecycle. We pride ourselves on being able to seamlessly integrate the most talented technical resources with our client’s team and mission. Our resources are experts in Systems Engineering, Systems Integration, System Test, Infrastructure Development, Deployment, and Lab Support. Within these disciplines, we apply lessons learned from several successful mission critical programs to effectively manage technical risk exposure to our clients.
Job Description
The Network Operations Center (NOC) Tier 1 Shift Lead is responsible for overseeing a team of NOC technicians, ensuring 24/7 monitoring, troubleshooting, and resolving network issues. This role requires strong technical knowledge, problem-solving skills, and communication abilities to maintain network stability and deliver exceptional support to customers. The position involves coordination, escalation, documentation, and continuous improvement initiatives within a 24/7 environment.
Requirements
- 5+ years of relevant experience
- Bachelor’s degree in related technical field
- 5+ years of relevant experience in Tier 1 support operations
- 5+ years’ relevant experience in Tier 1 support operations
- Strong understanding of network fundamentals
- Hands-on experience with network monitoring tools
- Proficiency with incident tracking systems
Benefits
- Medical
- Dental
- Vision
- AD&D
- STD
- LTD
- Company paid Life Insurance
- 401k with employer contribution
- Paid Time Off
- Pet Insurance
