Solutions Engineer, AI Pilots

Talkdesk is seeking a highly motivated and experienced Solutions Engineer, AI Pilots to help existing enterprise customers navigate product trials, realize significant business value, and accelerate ACV growth through the widespread deployment of our innovative AI solutions.

Requirements

• B.S. Computer Science, Software Engineering, MIS or equivalent work experience.
• 3-5 years as an AI Solutions Consultant in Software selling to Enterprise customers.
• Knowledge of foundational programming literacy and can interpret code snippets.
• Demonstrate a strong understanding of Generative and Agentic AI concepts.
• Ability to command the attention in a room by delivering compelling presentations and demonstrations.
• Good problem solving skills, including the ability to meet a business requirement with a technical solution.
• Ability to communicate complex technical concepts to both technical and non-technical audiences.
• Excellent presentation and communication skills, including the ability to lead technical discussions and demonstrations with customers.
• Knowledge of Customer Relationship Management Software, ITSM, Data Warehousing, Business Intelligence is a plus.
• Knowledge in web / scripting technologies is a plus.

Benefits

• Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).
• Retirement Benefits: 401(k) plan
• Paid Time Off: Talkdesk offers an uncapped paid time off program, subject to manager approval and consistent with business needs.
• Paid Holidays: Talkdesk offers 14 paid holidays each year.
• Paid Sick Leave: Employees have uncapped paid time off, subject to manager approval and consistent with business needs.