Service Governance Specialist

We are seeking a highly skilled IT Service Governance Specialist to support the definition, execution, evaluation, and continuous improvement of IT Service Management (ITSM) and governance frameworks.

Requirements

• Bachelor's degree in IT, Computer Science, or a related field.
• ITIL certification (or equivalent) required; additional certifications are a plus.
• Minimum 4 years of experience in IT and business/industry environments.
• Strong background in defining, designing, deploying, and managing ITSM processes.
• Experience in service lifecycle management and IT governance implementation.
• Expert-level understanding of ITSM principles (e.g., ITIL).
• Strong grasp of enterprise IT technologies and their governance implications.
• Proven experience operationalizing ITSM standards and governance frameworks.
• Familiarity with local and international IT governance standards (e.g., COBIT, ISO).
• Excellent communication, presentation, and stakeholder management skills.

Benefits

• unknown