As Senior Manager, Customer Advocacy, you will play a pivotal role in extending Tanium's market leadership by showcasing customer success stories through innovative advocacy initiatives. You will build strong advocate relationships, craft compelling customer evidence, and drive participation in programs that deepen engagement and accelerate growth.
Requirements
- 5-7 years of experience
- Proven track record of connecting with individuals and fostering meaningful relationships
- Exceptional communication skills
- Passion for customer experience
- Demonstrated ability to design, launch, and scale advocacy or influencer programs
- Experience working with executive leadership and senior stakeholders
- Direct involvement with customer advisory boards and NPS programs
- Proven ability to mentor, develop, and empower junior teammates
- Experience leveraging AI or cutting-edge technologies
Benefits
- Medical, dental and vision plan
- Family planning benefits
- Health savings account
- Flexible spending account
- Transportation savings account
- 401(k) retirement savings plan with company match
- Life, accident and disability coverage
- Business travel accident insurance
- Employee assistance programs
- Disability insurance