Task Logistics Lead

Taskrabbit is looking for a Lead to join its Task Logistics team. The team is responsible for intervening on at-risk tasks and then driving them to fulfillment, ensuring a positive and retentive Client/Tasker experience. This role is focused on further enhancing one of our most successful operations programmes that sits at the core of our business being an instrumental pillar in our growth plans.

Requirements

• Minimum 3-4 years of experience in an operational role with a proven track record.
• Strong stakeholder management skills, eagerness to get stuck in, high attention to detail and robust organizational ability.
• Comfortable with data manipulation (good knowledge of Excel/GSheets and experience with Looker or a similar tool desirable) and analytical rigor, as you track and analyse metrics and situations to improve outcomes and make recommendations
• Organizational skills: You must be a strong critical thinker, adept at problem-solving multiple multi-faceted scenarios at once--all while keeping your tasks in order and organized.
• Resilience and flexibility to adapt to an ambiguous and constantly changing environment.
• Proactive attitude as we grow the business and we uncover more unknowns

Benefits

• Employer-paid health insurance
• 401k match with immediate vesting for US-based employees
• Generous and flexible time off with 2 company-wide closure weeks
• Taskrabbit product stipends
• Wellness + productivity + education stipends
• IKEA discounts
• Reproductive health support