Taskrabbit is a marketplace platform that connects people with Taskers to handle everyday home to-do's. The Tasker Success Manager plays a critical role in onboarding Taskers seamlessly, nurturing them, and building satisfaction with the platform.
Requirements
- 4+ years in marketplace operations, customer success, community management, or comparable roles.
- Bachelor's degree or equivalent practical experience.
- Full professional fluency in English.
- Proficient user of data to derive actionable insights and make decisions.
- Excellent communication and negotiation skills.
- Self-starter who's opportunistic and comfortable with problem-solving on the fly in a fast-paced environment.
- Low‐ego collaborator who thrives in fast‐moving, globally distributed teams.
- Well organized with excellent time management and prioritization skills, and phenomenal attention to detail.
- Proficient with BI, Google Workspace, and customer success tools.
Benefits
- Competitive base pay (£40,000–£57,000)
- Bonus
- Benefits
- Perks (employer-paid health insurance, 401k match, generous and flexible time off, etc.)