Customer Service Representative - Bahasa Malaysia - Ipoh

The Customer Success Specialist (CSS) will respond to customer requests, manage concerns, and provide information via phone and email. They will be the primary contact for customers using the client's website shopping channel and represent the brand, culture, and values of the client.

Requirements

• Bachelor's Degree or at least Diploma or equivalent in any discipline
• B2 level English Language proficiency (reading, writing, speaking and aural comprehension)
• Minimum of 6 months work experience in customer support in any industry
• Typing speed of 40wpm with a 90% accuracy score
• Computer literate and fully conversant in Microsoft Windows and Microsoft Office