Customer Service Representative - English - Ipoh

The Customer Success Specialist will respond to customer requests, manage concerns, and provide information via phone and email. The role requires a professional company image, good communication skills, and a passion for excellence.

Requirements

• Bachelor's Degree or at least Diploma in any discipline
• B2 level English Language proficiency
• Minimum 6 months work experience in customer support
• Customer Service orientation
• Active Listening Skills
• Ability to handle queries and objections
• Passionate about communication and interacting with people
• Emotional intelligence and ability to stay calm
• Good reasoning and analytical skills

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance