Customer Service Representative - Mandarin - Ipoh

The Customer Success Specialist will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.

Requirements

• Bachelor's Degree or at least Diploma or equivalent in any discipline
• B2 level English Language proficiency
• Minimum of 6 months work experience in customer support
• Typing speed of 40wpm with a 90% accuracy score
• Computer literate and fully conversant in Microsoft Windows and Microsoft Office