Desktop Support Engineer

This Desktop Support Engineer role involves providing IT technical onsite support for end user services, including problem identification, diagnosis, rectification, and escalation. The position also includes off-site support for emergencies, standby support for urgent issues, and hardware re-installation and maintenance.

Requirements

• 2.5 years of experience in administration and support of Desktop support
• Good communication skills
• Familiarity with the end-user computing environment
• Basic network troubleshooting skills
• Understanding of AD, group policy, proxy setting, Power Excel, and latest Windows OS