Assistant Manager, Customer Success
TeleportKuala Lumpur, Kuala Lumpur, Malaysia • Thailand • Indonesia • Philippines • India • Singapore, Singapore • China
Posted September 10, 2025
Full Time
About the Company
Logistics company on a mission to enable everyone to move goods and e-commerce.
Job Description
Logistics company is seeking an Assistant Manager, Customer Success to drive customer retention, analyze performance metrics, and assist with strategic initiatives. The role involves a blend of customer-facing tasks and supporting internal operations. The company offers modern solutions for delivery woes in a rapidly growing Asia Pacific region.
Requirements
- Strong stakeholder management
- Excellent communication and conflict resolution skills
- Critical thinking
- Proven ability to collaborate internally
- Data-driven decision making
- Excel proficiency
- Previous experience in Key Account Management, Operations
