Cafe Shift Lead

CSCA Café is a new and exciting café and bakery that will highlight exceptional coffee, exquisite pastries and a friendly atmosphere. The Shift Leader is responsible for assisting the Cafe Manager with overseeing the daily operations of our café/bakery, ensuring exceptional customer service, efficient operations, and high-quality product delivery.

Requirements

• Supervisory experience working in the food or hospitality industry
• 2+ years of experience in café, bakery or restaurant management
• Hands-on experience with professional coffee machines and restaurant equipment
• Availability to work within operating hours (including weekends, evenings and holidays)
• Excellent communication skills with the ability to manage and motivate a team
• Customer-centric service attitude
• High school diploma or GED
• Excellent time management skills and the ability to prioritize work tasks
• Excellent written and verbal communication skills
• Able to multitask and work in a fast-paced environment
• ServSafe Food Manager or comparable certification a plus
• Proven supervisory skills with exemplary organizational, time management, communication, and customer service skills
• Excellent customer service and interpersonal skills
• Able to work well under pressure
• Strong organizational and problem-solving skills

Benefits

• Competitive salary
• Employee discounts
• Opportunities for professional development