Automated Retail Technical Operations Engineer

The Automated Retail Technical Operations Engineer will ensure the seamless operation of the Pokémon Company International's vending machine network. The role requires extensive experience in support operations and automated retail, and involves data analysis, system integration, process optimization, and vendor collaboration.

Requirements

• Five to seven years of relevant professional experience or a demonstrated equivalent level of expertise preferably within the automated retail, vending machine industry, or technology-based company.
• In-depth knowledge of vending machine technology, hardware, software, and networking such as UPS, switches, hubs, etc.
• Strong data analysis and reporting skills using tools like Power BI or Tableau.
• Proven track record of working effectively on cross-functional teams and collaborating with vendors.
• Advanced proficiency in using remote diagnostic and troubleshooting tools.
• Experience with Microsoft Azure environments, Windows domains, and InTune remote PC configuration and management to create solutions and streamline processes.

Benefits

• Competitive cash-based compensation programs.
• 100% employer-paid healthcare premiums for you.
• Generous paid family leave.
• Employer-paid life insurance.
• Employer-paid long and short-term income protection insurance.
• US Employees: 401k Employer Matching.
• UK/IRE/MX Employees: Pension Employer Contributions.
• Fitness reimbursement.
• Commuter benefit.
• LinkedIn learning.
• Comprehensive relocation package for certain roles.