Customer Service Representative (Hiring Immediately)
The Sydney Call Centre Inc.Sydney, New South Wales, Australia • New York, New York, United States • Tallahassee, Florida, United States
Posted November 1, 2023
Full Time
About the Company
The Sydney Call Centre Inc. (SCC) is a leading tech-enabled firm specializing in Business Process Outsourcing (BPO) and Information and Communications Technology (ICT). SCC offers comprehensive call center services including inbound customer care, outbound sales, lead generation, and market research. With unparalleled expertise and a focus on results-driven solutions, SCC helps businesses maximize their growth potential through scalable, efficient operations.
Job Description
MCI is seeking a Customer Service Representative to provide inbound customer support, technical troubleshooting, and back-office processing for a wide range of clients across multiple industries. The role involves resolving customer issues, selling new products and services, and ensuring a positive customer experience. MCI is a rapidly growing tech-enabled business services company with a focus on customer experience and employee growth.
Requirements
- Strong written and verbal communication skills
- Troubleshooting skills and problem-solving abilities
- Reliable and punctual work ethic
- Proficiency with Microsoft Office and Windows operating systems
Benefits
- Paid Time Off
- Health Benefits
- Life Insurance
- Supplemental Insurance
- Career Growth
- Paid Training
- Fun, Engaging Work Environment