Technical Support Engineer
ThriveOverland Park, Kansas, United States
Posted September 11, 2025
Full Time
About the Company
Thrive is a global technology outsourcing firm specializing in cybersecurity, cloud services, networking, and other complex IT requirements. They offer comprehensive solutions through advisory services, vCISO, vCIO, consulting, and a subscription-based platform, enabling clients to enhance business efficiencies with standardization, scalability, and automation. Thrive's distinctive approach includes high-touch service through their POD model and 24/7 support teams, ensuring exceptional client satisfaction and oversized technology returns on investment.
Job Description
Thrive is a technology solutions provider specializing in Cybersecurity, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. They are seeking a Technical Support Engineer to provide remote client support, including occasional onsite work, analyzing and resolving complex IT issues for diverse clients. Thrive values a collaborative and passionate work environment.
Requirements
- Bachelor’s Degree or equivalent work experience
- Excellent problem solving and prioritization skills
- 2-4+ years desktop support experience
- Knowledge of mobile device configurations
- Experience with Microsoft Office and Active Directory
- Active Directory knowledge
- Excellent written and oral communication skills
- Ability to work independently and collaboratively
