Google CCAI Developer
TTEC DigitalHyderabad, Telangana, India
Posted March 17, 2025
Full Time
About the Company
TTEC Digital orchestrates customer experiences through technology and empathy for deeper relationships and business outcomes.
Job Description
TTEC Digital is seeking a Google CCAI Developer to join their rapidly growing Google Practice team. The role involves hands-on implementation of AI self-service solutions for large contact centers, interacting with clients to meet their needs, and contributing to the project's overall success. They provide technical solutions, working as part of a team, and deliver results.
Requirements
- 8+ years of developer experience overall
- 4+ years of experience with DF ES/CX
- 1+ year of technical on-hands experience with Google Cloud CCAI
- Knowledge of Cloud Services Architecture, Apigee, Vertex AI
- Experience in supporting large multi-site contact center implementations
- Experience with Speech-to-Text and Text-to-Speech services such as Nuance, Google and Amazon
- Proficient in Java, JavaScript, .NET, C#, HTML, SQL and Python
- 4-year bachelor’s degree
Benefits
- Outstanding career development opportunity
- Competitive salary
- Full comprehensive benefits