L2 Application Support
Two95 International Inc.Kuala Lumpur, Kuala Lumpur, Malaysia
Posted September 24, 2024
Full Time
About the Company
Two95 International Inc. is a leading global technology firm specializing in cutting-edge enterprise solutions spanning Digital Transformation, Cybersecurity, Edge Computing, Cloud and GenAI. Our innovative services evolve with the ever-changing landscape of technology, empowering businesses to thrive in the digital era. With a diverse client base encompassing Fortune 500 corporations and mid-market enterprises across various industries and geographies, we deliver tailored solutions that drive growth, efficiency, and success..
Job Description
This L2 Application Support position involves providing technical support to customers, troubleshooting issues, and managing the issue resolution process. The role requires strong communication skills, analytical thinking, and the ability to work both independently and within a team. Candidates should be knowledgeable in software testing and scripting.
Requirements
- Experience in a relevant position
- Experience in software testing and correction
- Consistent performance under pressure
- Demonstrated success at troubleshooting
- Strong knowledge/skills in at least 4 areas: No-SLQ, Linux/UNIX systems, JSON/XML syntax, RESTFul API, GIT, Basic scripting/programming, AWS CloudWatch or MS Azure, Jenkins, Confluence apps (Connect, Jira), Message Broker system (AMQ)
- ITIL Certification
- ITIL Experience
- Strong team player skills
