Technical Support Specialist-Morning Shift
UniUni LogisticsCanada
Posted October 16, 2025
55000 - 70000 CAD year
Full Time
About the Company
UniUni delivers tens of millions of parcels annually across Canada and is rapidly expanding its footprint in the United States.
Job Description
UniUni is a rapidly expanding North American logistics company delivering parcels and services to e-commerce clients. They are seeking a skilled Technical Support Specialist to troubleshoot issues, maintain support tickets, and collaborate with developers to resolve problems. The role requires a strong technical background, proficiency in relational databases and SQL, and ability to work remotely. This is a long-term role within a dynamic team.
Requirements
- Provide technical support for web applications and mobile apps.
- Analyze problems and escalate them when necessary.
- Create and maintain technical support documentation.
- Work with QA or developers to identify root causes.
- Ability to provide evening and weekend support remotely.
- Assist in user account management.
Benefits
- Dental
- Vision
- Medical insurance
- Paid Holiday
- Paid Time Off
- Paid Sick Leave
- Management training programs
