Guest Services Representative
Uptown SuitesHomestead, Florida, United States
Posted January 7, 2026
Part Time
About the Company
Uptown Suites offers modern, fully‑equipped extended‑stay accommodations across eight locations nationwide, catering to guests seeking weekly, monthly, or longer stays. Each suite features a full‑size refrigerator, two‑burner stovetop, and microwave, providing the comforts of home while maintaining the convenience of a hotel. The company positions itself as a flexible alternative to traditional long‑term housing and short‑term rentals, blending hospitality with apartment‑style amenities. With a workforce of over 1,400 employees, Uptown Suites prioritizes diversity, equity, and inclusion, fostering an inclusive culture that attracts talent and enhances the guest experience.
Job Description
InTown Suites is seeking a Guest Services Representative to assist guests efficiently, courteously, and professionally in all front office related functions. The role involves representing the hotel in a professional and courteous manner, checking guests in and out, and ensuring compliance of safety and security standards.
Requirements
- Previous hospitality experience preferred but not required
- Any combination of education and experience equivalent to high school diploma
- Ability to read, understand, interpret information found in a variety of reports and other internal hotel information
- Ability to read, speak, write in an efficient manner in order to interact with guests and staff
- Sufficient mathematical skills to calculate room revenue, average rate, occupancy percentage, and count as well as how to balance a cash bank, etc.
Benefits
- Easy to follow training programs
- Supportive team throughout the onboarding process
- Health, dental, vision, life and disability insurance for Full-time Employees
- 401k with company match
- PTO for Full-time employees
- Flexible schedules