Guest Services Representative
Uptown SuitesFlorida, United States
Posted August 20, 2025
14.00 - 15.00 USD
Full Time
About the Company
Uptown Suites offers modern, fully‑equipped extended‑stay accommodations across eight locations nationwide, catering to guests seeking weekly, monthly, or longer stays. Each suite features a full‑size refrigerator, two‑burner stovetop, and microwave, providing the comforts of home while maintaining the convenience of a hotel. The company positions itself as a flexible alternative to traditional long‑term housing and short‑term rentals, blending hospitality with apartment‑style amenities. With a workforce of over 1,400 employees, Uptown Suites prioritizes diversity, equity, and inclusion, fostering an inclusive culture that attracts talent and enhances the guest experience.
Job Description
Welcome to Uptown Suites! We take pride in offering unmatched value and memorable experiences for our guests. We prioritize small gestures that make a big difference. That starts with our staff! We are currently seeking a Guest Services Representative at one of our hotel properties.
Requirements
- Represent hotel in a professional and courteous manner
- Check guests in and out in a timely and efficient manner
- Ensure reservations are taken correctly and courteously
- Notify General Manager or equivalent immediately of any guest, employee, or cash concerns
- Supervise property staff as needed
- Ensure compliance of safety and security standards
- Reports to the Regional Operations Manager in General Manager absence
- Responsible for bank deposits in General Manager absence
- Identify and follow up on life/safety issues and inspection issues
- Notify General Manager or equivalent immediately of any safety and/or security violations of policy
- Leave all desk and office areas in a clean and in a neat manner
- Handle administrative duties as assigned
- Take responsibility for insuring that property is always clean and free of any trash and debris
Benefits
- Health, dental, vision, life and disability insurance for Full-time Employees
- 401k with company match
- PTO for Full-time employees
- Flexible schedules