Customer Success Manager with German
VentrataBerlin, Germany • Brno, Southeast, Czechia • Lisbon, Portugal
Posted February 20, 2026
Full Time
About the Company
Ventrata is an enterprise ticketing platform designed for high-volume attractions, museums, observatory towers, sightseeing tours, and activity operators.
Job Description
Customer Success Manager with German language skills. Imagine working for a SaaS platform that helps attractions, tours, and activities create memorable experiences. Be a part of something extraordinary, where your ideas and contributions truly matter.
Requirements
- Previous experience from an account management or project management environment
- Detail-oriented with a can-do attitude
- Flexibility and intuition in overall customer experience
- Ability to analyse customer feedback and increase customer experience while keeping profitability at the front of decision making
- Great negotiation skills and ability to go the extra mile for colleagues and customers
Benefits
- Unlimited paid holiday days
- Start-up working environment
- WFH or work remotely
- Team buildings and company remote office
- Office in Brno and Lisbon
- Hardware/ remote setup package
- Competitive salary and regular salary revaluation
- Bonuses based on company performance
