Customer Service Representative (German-speaking)
ViaGeorgia, United States
Posted September 10, 2025
28000 - 28000 EUR year
Full Time
About the Company
Via is a leading provider of innovative software solutions for transforming legacy transportation systems into advanced digital networks. The company offers a range of services including on-demand transit, dynamic carpooling, and logistics algorithms to enhance efficiency, affordability, and sustainability in urban mobility. With its comprehensive suite of products and operations in over 500 communities worldwide, Via is at the forefront of the TransitTech industry, dedicated to expanding access to reliable transportation options.
Job Description
Via is seeking a Customer Service Representative fluent in German and English to operate their on-demand mobility services. This remote position offers a first-hand experience in operations, technology management, and a shift-based work environment. The role focuses on providing excellent customer support and resolving issues related to services like transportation and accessibility.
Requirements
- Speak fluent German (C2 or native) and English (C1 or C2)
- Ability to communicate effectively and provide advice
- Ability to remain calm under pressure and solve problems creatively
- Passion for Via’s mission to enable accessibility and reduce carbon footprint
Benefits
- 100% work from home
- State-of-the-art hardware
- Competitive pay
- 30 days of vacation