Customer Service Representative (German-speaking)
ViaEngland, United Kingdom
Posted September 10, 2025
28000 - 28000 GBP year
Full Time
About the Company
Via is a leading provider of innovative software solutions for transforming legacy transportation systems into advanced digital networks. The company offers a range of services including on-demand transit, dynamic carpooling, and logistics algorithms to enhance efficiency, affordability, and sustainability in urban mobility. With its comprehensive suite of products and operations in over 500 communities worldwide, Via is at the forefront of the TransitTech industry, dedicated to expanding access to reliable transportation options.
Job Description
Via is seeking a Customer Service Representative to work with their Operations team. This role involves providing support via phone and email, resolving customer issues, and ensuring smooth service operation. The position is offered remotely in England, with a focus on technology management and on-demand mobility, and opportunities for growth within a growing team.
Requirements
- Speak fluent German (C2 or native) and English (C1 or C2)
- Good communicator and able to provide support over the phone
- Calm and able to find creative solutions in stressful situations
- Technologically savvy and enjoy working with IT tools
Benefits
- State of the art hardware
- Remote work