Customer Service Representative (German-speaking)
ViaRemote - England
Posted September 10, 2025
28000 - 28000 GBP year
Contract / Temporary
About the Company
Via is a leading provider of innovative software solutions for transforming legacy transportation systems into advanced digital networks. The company offers a range of services including on-demand transit, dynamic carpooling, and logistics algorithms to enhance efficiency, affordability, and sustainability in urban mobility. With its comprehensive suite of products and operations in over 500 communities worldwide, Via is at the forefront of the TransitTech industry, dedicated to expanding access to reliable transportation options.
Job Description
Via is seeking a Customer Service Representative fluent in German and English to support their operations team. The role involves providing telephone and email support to customers, resolving issues, and ensuring customer satisfaction. This is a remote position within a burgeoning team, focused on building and operating on-demand services.
Requirements
- Fluent German (C2 or native)
- Fluent English (C1 or C2)
- Good communication skills
- Calmness under pressure
- Creative problem-solving skills
- Passion for Via's mission
- Technology-savvy
- Ability to work flexible hours
Benefits
- State-of-the-art hardware
- Work from home
- Vacation days