Customer Service Representative (German-speaking)
ViaRemote - England
Posted September 10, 2025
28000 - 28000 GBP year
Full Time
About the Company
Via is a leading provider of innovative software solutions for transforming legacy transportation systems into advanced digital networks. The company offers a range of services including on-demand transit, dynamic carpooling, and logistics algorithms to enhance efficiency, affordability, and sustainability in urban mobility. With its comprehensive suite of products and operations in over 500 communities worldwide, Via is at the forefront of the TransitTech industry, dedicated to expanding access to reliable transportation options.
Job Description
Via is seeking a Customer Service Representative (German-speaking) to work on demand services within the Europe region. This remote position requires providing excellent support to customers via telephone and email, resolving issues, and contributing to a growing team focused on operations, technology, and on-demand mobility. The role offers a comprehensive introduction to the field and opportunities for growth.
Requirements
- Speak fluent German (C2 or native) and English (C1 or C2)
- Good communication skills
- Ability to provide support via phone
- Calm and solution-oriented in stressful situations
- Passion for the mission to improve accessibility and reduce the world's carbon footprint
Benefits
- State of the art hardware
- Home working
- Public holidays
- Competitive salary