Customer Service Representative (German-speaking)
ViaGermany
Posted September 10, 2025
28000 - 28000 EUR year
Contract / Temporary
About the Company
Via is a leading provider of innovative software solutions for transforming legacy transportation systems into advanced digital networks. The company offers a range of services including on-demand transit, dynamic carpooling, and logistics algorithms to enhance efficiency, affordability, and sustainability in urban mobility. With its comprehensive suite of products and operations in over 500 communities worldwide, Via is at the forefront of the TransitTech industry, dedicated to expanding access to reliable transportation options.
Job Description
Via is seeking a Customer Service Representative fluent in both German and English to provide support to their Operations team. The role involves working with on-demand services, handling customer inquiries, and contributing to the growth of a dynamic tech company. It is a remote position based in Germany.
Requirements
- Fluent German (C2 or native)
- Fluent English (C1 or C2)
- Good communication skills
- Ability to remain calm in stressful situations
- Passion for accessibility and carbon footprint reduction
- Tech-savviness
Benefits
- 100% work from home
- State-of-the-art hardware
- Competitive pay
- Generous vacation